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Operations

Management & Operations

Our Management & Operations team provide a wide variety of support services to the business including general administration, performance monitoring, general HR, training, system development and marketing.

Directors

Andrew Palmer - Director

Andrew Palmer

Director

01604 498890

Julian Chapman - Director

Julian Chapman

Director

01604 498874

Matt Winder - Director

Matt Winder

Director

01604 498090

Management

Bobby Isom - IT Manager

Bobby Isom

IT Manager

01604 498094

Daniel Beames - Performance Management

Daniel Beames

Performance Manager

01604 498895

Daniel Tyler - Business Services

Daniel Tyler

Business Services Manager

01604 498897

Emma Parker - General Manager

Emma Parker Cert CII

General
Manager

01604 498872

Gary Hooker - Head of Client Services

Gary Hooker

Head of Client
Services

01604 498071

Jayne Tebbutt - Claims and Customer Service Manager

Jayne Tebbutt

Claims and Customer Service Manager

01604 498074

Joe Carter - Training and Staff Development

Joe Carter

Training & Staff Development

01604 498892

Lucy Cooper - Accounts Manager

Lucy Cooper

Accounts Manager

01604 498879

Steven Archer - Renewals Manager

Steven Archer

Renewals Manager

01604 498069

Stuart Eadon - Business Development

Stuart Eadon

Business Development Manager

01604 498080

Administration

Katie Knight - Client Support

Katie Knight

Operations Admin Support

01604 498076

Will Parker - Administration

Will Parker

Administration

First Point Insurance Management Ltd, registered in England No. 3521771. Registered Office: Lakeview House, 4 Woodbrook Crescent, Billericay, Essex CM12 0EQ. First Point Insurance Management is authorised and regulated by the Financial Conduct Authority, registered number 310158.
First Point Financial Management are a trading name of Lifetime Wealth Management Limited which is registered in England and Wales. Registered Number 4631136. Registered office 12-14 Upper Marlborough Road, St Albans AL1 3UR. Lifetime Wealth Management Limited is an appointed representative of Quilter Financial Services Limited, Quilter Mortgage Planning Limited and Quilter Wealth Limited, which are authorised and regulated by the Financial Conduct Authority. FCA register numbers 440703, 440718 and 217742.
You can check the Financial Services Register by visiting the FCA's website, register.fca.org.uk or by contacting the FCA on 0800 111 6768.