Management & Operations

Our Management & Operations team provide a wide variety of support services to the business including general administration, performance monitoring, general HR, training, system development and marketing.

Directors

Andrew Palmer - Director

Andrew Palmer

Director

01604 498890

Julian Chapman - Director

Julian Chapman

Director

01604 498874

Management

Daniel Beames - Performance Management

Daniel Beames

Performance Management

01604 498895

Daniel Tyler - Business Services

Daniel Tyler

Business
Services

01604 498897

Emma Bates - Training and Staff Development

Emma Bates

Training & Staff Development

01604 498095

Emma Parker - General Manager

Emma Parker

General
Manager

01604 498872

Gary Hooker - Head of Client Services

Gary Hooker

Head of Client
Services

01604 498071

Jayne Tebbutt - Claims and Customer Service Manager

Jayne Tebbutt

Claims and Customer Service Manager

01604 498074

Joe Carter - Training and Staff Development

Joe Carter

Training & Staff Development

01604 498892

Jordan Wallington - Acting Audit and Compliance Manager

Jordan Wallington

Acting Audit & Compliance Manager

01604 498066

Lucy Cooper - Accounts Manager

Lucy Cooper

Accounts
Manager

01604 498879

Steven Archer - Client Manager

Steven Archer

Client Services
Manager

01604 498069

Stuart Eadon - Business Development

Stuart Eadon

Business
Development

01604 498080

IT

Bobby Isom - IT Technician

Bobby Isom

IT Technician

01604 498094

Administration

Katie Walker - Client Support

Katie Walker

Operations Admin Support

01604 498076

Will Parker - Administration

Will Parker

Administration

01604 498070

First Point Insurance Management Ltd, registered in England No. 3521771. First Point Financial Management Ltd, registered in England No. 9444714. Registered Office: Lakeview House, 4 Woodbrook Crescent, Billericay, Essex CM12 0EQ. First Point Insurance Management is authorised and regulated by the Financial Conduct Authority, registered number 310158.
You may check this on the Financial Services Register by visiting the FCA's website, register.fca.org.uk or by contacting the FCA on 0800 111 6768.
First Point Financial Management is a trading style of Lifetime Financial Management Ltd. Lifetime Financial Management is authorised and regulated by the Financial Conduct Authority, registered number 448415. Lifetime Financial Management Ltd is registered in England and Wales No. 3652194. Directors: P Merrigan, U Ozturk and C Last. Registered Office: 12-14 Upper Marlborough Road, St Albans, Herts AL1 3UR.