Making a Claim

To report an incident, seek assistance or to speak to us about an existing claim please visit www.firstpoint.co.uk/claims.

Alternatively, please call our claims team directly on 01604 498883.

Customer Service - Car & home

Please call our client support team for all mid-term car and home insurance servicing enquiries.

Policy Renewals - Car & home

If your enquiry relates to an upcoming renewal, please call your dedicated private client manager if you have their contact details at hand. Alternatively, call the policy renewals team directly at the number below.

Business Services - All Enquiries

If you are an existing customer with a business policy or want a new quote for business insurance, please get in touch with our business services team.

Financial Services - All Enquiries

If you are a customer with a financial protection or health insurance policy or would like a new quote for a financial product, please call First Point Financial Management at the number below.

First Point Financial Management is a trading style of Lifetime Wealth Management Limited, which is an appointed representative of Quilter Financial Services Limited, Quilter Mortgage Planning Limited & Quilter Wealth Limited, which are authorised and regulated by the Financial Conduct Authority and registered as 440703, 440718 and 217742 respectively.

General Enquiries

Not sure who to speak to? Call general enquiries.

Opening Hours & Where to Find Us

Opening Hours

Monday to Friday (9am - 5:30pm)


Seasonal Hours

18th April   -   Closed

21st April   -   Closed

5th May   -   Closed

26th May   -   Closed

26th August   -   Closed

25th December   -   Closed

26th December   -   Closed

11-12 Talavera Court, Darnell Way
Northampton, Northamptonshire
NN3 6RW


This form has been disabled. Please call 01604 498885 and one of our specialist advisors will assist you.

First Point Insurance Management Limited is authorised and regulated by the Financial Conduct Authority, registered no. 310158. First Point Insurance Management Limited, registered in England and Wales, no. 3521771. Registered Office: Lakeview House, 4 Woodbrook Crescent, Billericay, Essex CM12 0EQ.
You can check the Financial Services Register by visiting the FCA's website, register.fca.org.uk or by contacting the FCA on 0800 111 6768.
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